Frequently Asked Questions
Do you accept credit cards?
We gladly accept VISA, MasterCard, American Express, and Discover.
Where are you located?
Our warehouse is located in Santa Ana, California. Click on the link for specific warehouse location and directions.
How often do you receive new inventory?
We have new merchandise arriving daily.
How do I go about selling my used office furniture to American Office Furniture?
If you are interested in selling your high-quality, gently used furniture to us, please email us some pictures (our preferred method of contact) or give us a call. (Contact info can be found by clicking on the “Contact Us” tab.)
Are you a consignment store?
No, we are not a consignment store. In order to provide you with better and faster service, we buy everything outright before selling it to you.
How fast can you deliver?
We offer same day delivery in most cases.
Do you deliver?
Yes, we offer delivery service for a reasonable charge commensurate with local furniture store delivery charges.
Can I buy today and pickup later?
Yes, you can pickup at a later date. There will be someone available to help you load your purchase Monday through Saturday 9:00 am to 5:00 pm, and Sunday 10:00 am to 2:00 pm.
What is your return policy after purchase?
Due to the unique nature of our business and our pricing policy, there are no refunds or returns. No exceptions.
How are your prices? How do they compare to other office furniture stores in Orange County?
We offer the best prices in Orange County for quality new, used and refurbished office furniture. We continually get positive feedback from satisfied clients who say that they haven’t been able to find new or used office furniture of better quality at better prices anywhere in Orange County.
I’m moving my office and am wondering what moving services you offer?
We do everything from start to finish: we breakdown your cubicles and furniture, carefully move them, and set them up again in your new location. Our moving services are also affordable and punctual. You can expect office movers that are trained in disassembling and reassembling all brands of cubicles, so there will be no hitches.
Will you install cubicles I bought from somewhere else?
Yes. Our installation technicians are trained to assemble all brands of cubicles. We can work by the hour or by the job, and we offer an affordable hourly rate. There is a 3-hour minimum for installation jobs.
What can I expect from your asset liquidation service?
We offer same-day service and timely pickup. We’ll pay top dollar for your used office furniture, and we provide immediate payment in most cases.
How does your space planning service work?
We offer initial planning. We will work off of a client’s drawings or perform a local on-site analysis (within Orange County.)
How large an inventory do you have?
We have a large local inventory in our 16,000 square foot warehouse, ready for immediate delivery. If we don’t have what you’re looking for, we’ll find it and offer it to you at the same low rates we offer the rest of our merchandise.
What is the condition of your used furniture?
We buy only gently used furniture. We rate every piece on a scale of 1-10, with 10 being the highest, and most of the furniture we sell is around an 8.
